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Who am I and how did I test this product?

I have been a network engineer for fifteen years. I first bought August’s smart lock for my home and it was great. I experienced the issue of my phone being out or almost out of charge by the time I got home. Since I did not want to risk being locked out, I bought the smart keypad.  Unfortunately, this device works once every five times it is used. I have resulted to using my key or my phone when it fails. Within the three months I have used this product, I have often been frustrated. However, I love the idea behind it.

Is August Home Inc. a scam?

August Home Inc. is a technology company that develops smart home access products that make use of encrypted locking technology. This company has its headquarters in San Francisco and it has been in business for five years. Its website was created in 1992. August Home Inc. is known for developing products and services that enable to monitor their homes from wherever they are.

What do the positive and negative reviews say?

This product has 55+ positive reviews and 60+ negative reviews on Amazon. This product has been available since 2015.

Who else recommends this product?

This product has been recommended by slashgear.com because it is easy to use, easy to set up, and codes can be customized for family and guests.

Pros of August smart keypad

A decent social media following August Home has 13,000+ followers on Facebook and 11,000+ followers on Twitter.
The main website has accessible support The main website has an accessible phone number that is open from Monday to Friday at 6.30 am to 8 pm (PT) and Saturday to Sunday from 9 am to 6 pm (PT).
No need to leave keys under the door mat. This device allows you to create custom codes for your family and guests. Therefore, there is no need to leave the keys under the mat or for a smartphone.
Easy to use This device is easy to use. Therefore, your dog walker or house cleaner can easily access your home
An app that tracks who accesses your home The August app has an activity log that tracks when the door is locked and unlocked.
Low energy Bluetooth connection This device is an accessory of August’s smart lock. It communicates to the smart lock through low energy Bluetooth for added security.
Easy to set up This device features an adhesive strip, so you simply have to stick it to the door frame. The device does not require connecting any wires because it uses two AAA batteries.
Backlit keys This smart keypad features back-light making it easy to enter your code at night.

Cons of August smart keypad

Warranty This product does not have a warranty.
Expensive This keypad is an accessory to the smart lock. After spending about $200 on the smart lock, you will have to add another $70 dollars to get the keypad.
Short battery life The keypad’s battery has to be replaced every three months which is a short time period. Software update can reduce the battery life to 20 days.
Keypad does not always work Sometimes the keypad does not respond on entering the code. Other options such as using the phone or a key have to be used to unlock the door.
No code auto-expire for guests This device lacks a code auto-expiration feature on a set date. This means that guests either have entry or do not have entry. This reduces the security of your home.

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